Policies
Privacy Policy
At GlamDeal.net, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information when you visit or make a purchase on our website.
Information We Collect
We collect personal information when you make a purchase or sign up for our newsletter. This includes:
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Name
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Email address
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Shipping address
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Payment details (processed through secure payment gateways)
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Browsing activity on our site
How We Use Your Information
We use the information we collect to:
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Process and fulfill orders
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Send order updates and tracking information
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Improve your shopping experience
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Offer customer support
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Send promotional emails if you have opted-in
How We Protect Your Information
We implement a variety of security measures to protect your personal information. These measures include encryption and secure server technology.
Cookies
We use cookies to enhance your browsing experience, analyze site traffic, and offer personalized recommendations. You can disable cookies through your browser settings.
Your Rights
You have the right to access, modify, or delete your personal data. If you have any questions or wish to exercise your rights, please contact us at support@glamdeal.net.
Shipping Policy
We aim to offer fast and reliable shipping to ensure your order arrives as quickly as possible.
Shipping Times
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Orders are processed within 1-2 business days.
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Standard shipping typically takes 2-5 business days, depending on your location.
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Expedited shipping options are available during checkout.
Shipping Rates
Shipping costs are calculated at checkout based on your location and the size of your order.
International Shipping
We currently offer shipping to select countries. International orders may be subject to additional customs fees or duties, which are the responsibility of the customer.
Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor your shipment’s progress.
Return & Refund Policy
At GlamDeal.net, your satisfaction is our priority. If you're not completely satisfied with your purchase, we're here to help. Please read our return and refund policy below for full details.
Returns
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You can return most items within 30 days of receiving your order.
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To be eligible for a return, the item must be unused, in its original packaging, and in resellable condition.
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If you received a defective or damaged item, please contact us within 7 days of receiving your order for a return or exchange.
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To initiate a return, please contact our customer support at support@glamdeal.life, and we'll guide you through the process.
Refunds
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Once we receive and inspect your returned item, we will process your refund to the original payment method.
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Refunds typically take 5-7 business days to reflect in your account after processing.
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Shipping charges are non-refundable unless the return is due to an error on our part (e.g., receiving the wrong product, damage during shipping, etc.).
Exchanges
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If you wish to exchange an item (for a different size, color, etc.), please follow the same process as a return and place a new order. You will receive a refund once we receive the returned item.
Non-Returnable Items
For hygiene and safety reasons, certain products (e.g., earphones or other personal-use items) may be non-returnable. These exclusions will be clearly noted on the product page.